GCC Enablement Service Providers

PwC US and PwC India signed an agreement to form a jointly owned venture that merges PwC India's consulting business with the India-based capabilities of PwC US Advisory. Sanjeev Krishan, chair of PwC India, will be CEO. The platform covers strategy, technology, engineering, AI and managed services and is intended partly to support US companies running GCCs in India. Closing is expected in the first half of 2027.

Buyer takeawayCompanies with India GCCs should expect a single, larger PwC delivery entity and should review existing contracts ahead of the 2027 closing.

Hexaware told the Indian stock exchanges that Vivek Jetley, a President at EXL who led its insurance, healthcare and life sciences units, will become CEO on 28 October 2026. Srikrishna Ramakarthikeyan, CEO for 12 years, steps down from the role and the board on that date and stays on as a senior advisor. Majority shareholder Carlyle backed the appointment.

Buyer takeawayGCC clients should expect continuity through the October handover, but should ask how the new CEO's data and AI background will shape Hexaware's GCC 2.0 roadmap and account priorities.

Deloitte India and software intelligence firm CAST agreed a strategic alliance covering Asia-Pacific and Japan. CAST will map application architecture, dependencies, technical debt and open-source risk, and Deloitte will use those assessments in legacy and mainframe modernisation, cloud moves, AI readiness, technology due diligence and managed services. The partners plan playbooks, proof-of-value projects and industry accelerators.

Buyer takeawayEnterprises planning to modernise legacy estates or shift work to India centres can get a data-based view of application risk before committing budgets.

Infosys inaugurated a second software development block of about 330,000 square feet at its Indore Super Corridor campus, which already employs more than 3,300 people. The site will expand work in cloud, application development, AI and machine learning, and cybersecurity for financial services, retail, life sciences and manufacturing clients, with skilling ties to local institutes.

Buyer takeawayBuyers seeking tier-two Indian delivery locations for AI and cloud work gain more Infosys capacity outside the main metros.