Vendor passport · Updated Oct 2026
Yellow.ai
Placed in 1 PeMa market most often placed as a Challenger vendor, with its strongest showing in Agentic AI Platform Providers.
1
PeMa market
0
Leader placements
1
AIM reports
2016
Founded
San Mateo, California, United States
Headquarters
Where it sits, market by market
Each card shows its position against everyone else in that market's latest study.
Profile
About Yellow.ai
Yellow.ai, founded in 2016, provides an agentic AI platform for automating customer and employee experience across voice, chat, email and messaging channels.
The platform orchestrates more than 15 large language models, and the company reports over 650 enterprise customers and billions of conversations a year in banking, healthcare, retail and other sectors. Its Nexus EDGE product targets employee service automation, and it integrates with tools such as Zendesk and HubSpot. Forrester named Yellow.ai a Strong Performer for conversational AI platforms in customer service in 2026. In August 2026 the company agreed to go public on Nasdaq through a $550 million merger with Bluerock Acquisition Corp., planning to use the proceeds partly to acquire outsourcing businesses. AIM Research places Yellow.ai as a Challenger in Agentic AI Platform Providers, reflecting broad channel coverage and an evolving business model.
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1 AIM Research report
Analyst scorecard
Scores, strengths and buyer signals
Market names and placements are public. Scores and buyer signals are for signed-in buyers.
| Market | Placement | Penetration | Maturity | Buyer signal |
|---|---|---|---|---|
| Agentic AI Platform Providers | Challengers |
Frequently asked
Questions about Yellow.ai
Yellow. ai, founded in 2016, provides an agentic AI platform for automating customer and employee experience across voice, chat, email and messaging channels.