AIM Research · specialised in data and AIIndependent · Analyst-led · Vendor-neutral

    Vendor passport · Updated Oct 2026

    Kore.ai

    Agentic AI Platform Providers

    Placed in 1 PeMa market and a Leader in 1 of them, with its strongest showing in Agentic AI Platform Providers.

    1

    PeMa market

    1

    Leader placements

    1

    AIM reports

    2013

    Founded

    Orlando, United States

    Headquarters

    Where it sits, market by market

    Each card shows its position against everyone else in that market's latest study.

    1Leader
    0Seasoned
    0Challenger
    0Growth

    Profile

    About Kore.ai

    Kore.ai is an Orlando-based enterprise AI company, founded in 2013, that offers an agent platform for customer service, employee service and process automation.

    Its Artemis edition, launched in May 2026, supports building, governing and optimising multi-agent systems, and its Agent Management Platform monitors agents built on other frameworks and clouds. Kore.ai partners with Microsoft, AWS and Atos, and in 2026 it received a growth investment led by AllianceBernstein, opened a Bay Area headquarters and appointed a chief commercial officer. Analysts including Gartner and Forrester have named it a Leader in several evaluations. It serves large enterprises in banking, healthcare, retail and telecom across North America, Europe, the Middle East and Asia. AIM Research places Kore.ai as a Leader in Agentic AI Platform Providers.

    Steady

    Website kore.ai

    Shortlisting an agentic ai platform partner? Get an analyst-reviewed shortlist built from PeMa evidence.

    Build my shortlist →

    Reports featuring Kore.ai

    1 AIM Research report

    All reports →

    Analyst scorecard

    Scores, strengths and buyer signals

    Market names and placements are public. Scores and buyer signals are for signed-in buyers.

    MarketPlacementPenetrationMaturityBuyer signal
    Agentic AI Platform ProvidersLeaders

    Buyers only

    Sign in to see the full scorecard

    Free for enterprise buyers with a work email.

    Sign in →

    Frequently asked

    Questions about Kore.ai

    Kore. ai is an Orlando-based enterprise AI company, founded in 2013, that offers an agent platform for customer service, employee service and process automation.