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    Latest reportTop Sovereign Cloud Infrastructure Providers in India · Sep 30, 2026RFI closes inNov 20 · Customer Analytics & MarTech Service ProvidersQuestionnaire ↓RFI closes inNov 16 · Agentic AI Service ProvidersQuestionnaire ↓RFI closes inNov 20 · Data Science Service ProvidersQuestionnaire ↓Vendors evaluated116PeMa studies published14

    Vendor passport · Updated Oct 2026

    Genpact

    MLOps Service ProvidersAI Service Providers for Financial ServicesData Science Service ProvidersData Engineering Service Providers

    Placed in 4 PeMa markets and a Leader in 4 of them, with its strongest showing in MLOps Service Providers and AI Service Providers for Financial Services.

    4

    PeMa markets

    4

    Leader placements

    4

    AIM reports

    1997

    Founded

    New York, USA

    Headquarters

    Where it sits, market by market

    Each card shows its position against everyone else in that market's latest study.

    4Leader
    0Seasoned
    0Challenger
    0Growth
    MLOps Service ProvidersSeasonedLeadersLeaders2025 · Quadrant →Download with Genpact highlighted ↓
    AI Service Providers for Financial ServicesSeasonedLeadersLeaders2026 · Quadrant →Download with Genpact highlighted ↓
    Data Science Service ProvidersSeasonedLeadersLeaders2026 · Quadrant →Download with Genpact highlighted ↓
    Data Engineering Service ProvidersSeasonedLeadersLeaders2025 · Quadrant →Download with Genpact highlighted ↓

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    Data Science Service Providers

    RFI closes Nov 20 · report Dec 10

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    Placement history

    How its position has moved since 2018

    One row per market, one dot per PeMa study. Lines join consecutive years.

    7 yrs

    a Leader in Data Science Service Providers every year since 2018

    201820192020202120222023202420252026
    AI Service Providers for Financial ServicesLeader · 2026
    Data Science Service ProvidersLeader · 2018Leader · 2019Leader · 2020Leader · 2021Leader · 2022Leader · 2023Leader · 2024Leader · 2026
    Data Engineering Service ProvidersLeader · 2023Leader · 2024Leader · 2025
    MLOps Service ProvidersLeader · 2024Leader · 2025
    LeaderNot evaluated

    Profile

    About Genpact

    Genpact is a professional services firm founded in 1997 and headquartered in New York.

    It combines process expertise, data, technology and AI to run and transform operations in finance and accounting, customer service, risk and supply chain for banking, insurance, consumer goods, healthcare and manufacturing clients. Its Agentic Operations approach pairs AI agents with process intelligence and human oversight. In September 2026 Genpact appointed Sumita Pandit, formerly president and CFO of Radian Group, as chief financial officer. In October it launched an agentic accounts receivable suite and received Everest Group recognition for growth. AIM Research places Genpact as a Leader in AI Service Providers for Financial Services, Data Engineering Service Providers, Data Science Service Providers and MLOps Service Providers, and it is also evaluated in Generative AI Service Providers.

    Steady

    Website genpact.com

    Buyer signals

    What changed lately

    Genpact
    Genpact●

    Genpact appoints former Radian Group president Sumita Pandit as CFO

    Genpact named Sumita Pandit senior vice president and chief financial officer, effective 9 September 2026. She reports to CEO BK Kalra and replaces Michael Weiner, who stays on as an advisor until the end of the first quarter of 2027. Pandit previously served as president and CFO of Radian Group and held fintech investment banking and operating roles at J.P. Morgan, dLocal and Goldman Sachs.

    Buyer takeawayBuyers in financial services should expect continuity in delivery, with a finance chief whose fintech and M&A background may shape how Genpact funds and prices its Agentic Operations offerings.

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    Reports featuring Genpact

    4 AIM Research reports

    All reports →
    AI Service Providers for Financial Services report coverAI Service Providers for Financial ServicesPeMa · 2026Top Large-Size Data Science Service Providers 2026 report coverTop Large-Size Data Science Service Providers 2026PeMa · 2026Top Data Engineering Service Providers 2025 report coverTop Data Engineering Service Providers 2025PeMa · 2025Top MLOps Service Providers 2025 report coverTop MLOps Service Providers 2025PeMa · 2025

    Analyst scorecard

    Scores, strengths and buyer signals

    Market names and placements are public. Scores and buyer signals are for signed-in buyers.

    MarketPlacementPenetrationMaturityBuyer signal
    MLOps Service ProvidersLeaders
    AI Service Providers for Financial ServicesLeaders
    Data Science Service ProvidersLeaders
    Data Engineering Service ProvidersLeaders

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    Frequently asked

    Questions about Genpact

    Genpact is a professional services firm founded in 1997 and headquartered in New York. It combines process expertise, data, technology and AI to run and transform operations in finance and accounting, customer service, risk and supply chain for banking, insurance, consumer goods, healthcare and manufacturing clients.

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