New Relic, a leading provider of observability platforms, has been awarded the “Best Code Generative AI Solution” at the AI Breakthrough Awards for its New Relic AI product. The recognition underscores the company’s efforts to make observability more accessible and user-friendly across various industries.
New Relic AI stands out for its ability to interpret natural language queries about system performance, analyze recent changes, and assist with platform navigation. The tool aims to break down data silos between teams and provide a unified system of intelligence for organizations.
AI Breakthrough Managing Editor Steve Johansson praised the solution, stating, “New Relic AI revolutionizes observability adoption and practices. It encourages engineers of all backgrounds to unlock observability’s benefits, making it our choice for ‘Best Code Generative AI Solution!'”
The award comes at a time when the demand for reliable observability is growing, particularly as generative AI continues to transform software development processes. New Relic AI addresses this need by simplifying complex IT stacks and making observability more accessible to engineers, regardless of their experience level.
Manav Khurana, New Relic’s Chief Product Officer, expressed pride in the recognition, saying, “We designed New Relic AI to democratize access to observability. Observability is a powerful practice that can help companies scale and drive innovation, and New Relic AI is critical in helping to make observability ubiquitous by removing the technical barriers to entry.”
The AI-powered tool offers a range of features, including code-level debugging, automated error troubleshooting, root cause isolation, and system health report generation. Notably, it can perform these tasks in multiple languages, further enhancing its accessibility.
As companies continue to grapple with increasingly complex IT environments, solutions like New Relic AI may prove crucial in helping organizations leverage observability to improve their products and customer experiences. The AI Breakthrough Award serves as a testament to New Relic’s innovative approach in this rapidly evolving field.