Epiq Service Cloud Introduces Gen AI Text Summarization for Legal Workflows

Epiq, a leading global provider of technology-enabled services to the legal sector and corporate entities, today unveiled its latest innovation: Gen AI Text Summarization within the Epiq Service Cloud. Developed using the Azure OpenAI Service, this new feature is designed to adapt and scale across various legal processes, including eDiscovery, investigations, deposition summaries, mediations, and trials.

Transformative AI Technology for the Legal Sector

Epiq’s introduction of Gen AI Text Summarization represents a significant advancement in legal technology, offering tools that are both powerful and accessible to legal professionals without the need for specialized AI expertise. “Our commitment at Epiq is to democratize advanced technology for the legal field, making it not only accessible but also highly practical for everyday use,” said Eric Crawley, Senior Vice President of Legal Solutions at Epiq. “This tool enhances the efficiency of legal workflows, ensuring precision and reliability in handling complex documentation”, added Eric. 

The feature streamlines the document review process, aiding legal teams in early case assessments and enriching data analysis. It enables professionals to quickly identify and articulate critical information from extensive text records, thus enhancing the preparation for depositions and trials. Users can benefit from flexible summary options—ranging from concise points to detailed outlines—and the capability to pin and export summaries with essential metadata in CSV format.

Strategic Rollout and Future AI Developments

Initially available within Epiq Discovery—a leading SaaS solution in the Epiq Service Cloud that supports comprehensive matter lifecycle management—Gen AI Text Summarization will first launch in the United States. A full deployment is scheduled for the third quarter of the year.

Looking ahead, Epiq plans to further expand its AI offerings. Upcoming features include Prioritized Classification, which will categorize documents by relevance as reviews progress, and an AI Chatbot, enabling users to interact with case data through conversational queries that generate substantiated responses, thereby streamlining fact-finding processes.

About Epiq

Epiq is a global leader in providing technology-enabled services to the legal industry and corporate sectors. The company specializes in managing complex and large-scale tasks with efficiency and expertise. Epiq’s solutions support a broad spectrum of business operations, including class action and mass tort management, court reporting, eDiscovery, regulatory compliance, restructuring, and bankruptcy proceedings. Known for its commitment to excellence, Epiq helps legal professionals and firms around the world operate more efficiently and with greater confidence.