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Zycus Teams Up with Microsoft to Develop Generative AI-Powered Source-to-Pay Platform

From personalized experiences to streamlined workflows, AI will start becoming the cornerstone of Zycus’ customers’ success.

Zycus, a renowned leader in cognitive procurement technology solutions, has reached a significant milestone with the announcement of its integration with Microsoft Azure OpenAI Service. This collaboration marks a crucial step towards creating the world’s first generative AI-powered Source-to-Pay (S2P) platform. Through this partnership, Zycus aims to revolutionize end-to-end source-to-pay processes, promising unparalleled efficiency, compliance, and user experience.

According to Aatish Dedhia, Founder & CEO of Zycus, “AI will transform the way individuals, teams, and organizations work. Zycus has integrated Azure OpenAI to infuse AI into its S2P Platform. The quantitative impact is very encouraging. From personalized experiences to streamlined workflows, AI will start becoming the cornerstone of Zycus’ customers’ success.”

Introducing Merlin Assist: Bringing Generative AI to the S2P Suite

Zycus has already incorporated various Generative AI capabilities into its existing S2P Suite under the Merlin Assist offering. This feature is accessible through both an App published on Microsoft Teams and the Zycus web app. Early adopters of Merlin Assist have provided positive feedback, highlighting its ease of use, compliance, and productivity benefits.

Samik Roy, Executive Director, Corporate Medium and Small Businesses, Microsoft India, emphasized the transformative potential of AI, stating, “From personalized experiences to streamlined workflows, AI will start becoming the cornerstone of Zycus’ customers’ success.”

Top Use Cases of Generative AI in S2P:

Efficiency and Time-Saving Innovations: Leveraging Azure OpenAI Service, Zycus enhances the procurement lifecycle, from swift recommendations of alternate suppliers to simplifying contract management. Innovations like autoscore RFP capability accelerate proposal evaluations, reducing manual efforts and minimizing errors.

Enhanced Source Aggregation and Risk Assessment: Zycus empowers users with powerful source aggregation, tracking, and robust risk assessment capabilities. Azure OpenAI Service’s advanced algorithms enable faster article processing and streamlined compliance processes.

Democratized Procurement via Microsoft Teams: Integration with Microsoft Teams makes procurement accessible to everyone, offering features like policy adherence, contract line item extraction, and comprehensive supplier response summaries.

Precision-Driven AI Models for Informed Decisions: The integration ensures more accurate insights on alternative items, PR/PO summaries, and price trends, facilitating smarter purchasing choices and minimizing risks.

About Zycus:

Zycus is a leading global provider of end-to-end Source to Pay solutions, pioneering in cognitive procurement technology powered by its advanced Merlin AI Suite. With a strong emphasis on transforming the procurement landscape, Zycus leverages Generative AI to offer innovative capabilities that streamline processes, enhance decision-making, and foster strategic sourcing and supplier management.

Predicting the Future of Generative AI in Procurement

The collaboration between Zycus and Microsoft Azure OpenAI sets a new standard in the industry. With enhanced efficiency, risk management, and user engagement, procurement transformation at scale is within reach. But what lies ahead? Will Generative AI redefine procurement practices globally, making them more intuitive and data-driven?

Picture of Anshika Mathews
Anshika Mathews
Anshika is an Associate Research Analyst working for the AIM Leaders Council. She holds a keen interest in technology and related policy-making and its impact on society. She can be reached at
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