SoundHound AI Acquires Key Assets from Allset, Expanding Voice AI Capabilities in Restaurant Sector

SoundHound AI, Inc. a global leader in voice artificial intelligence, announced the acquisition of key assets from Allset, an online ordering platform that connects restaurants with local customers. This acquisition not only brings Allset’s team into the fold at SoundHound but also significantly bolsters the company’s capabilities and reinforces its commitment to innovation.

This strategic move aims to enhance SoundHound AI’s offerings by incorporating additional restaurant relationships, engineering prowess, and marketplace expertise. The company envisions building a robust voice commerce ecosystem, enabling consumers to access goods and services through natural conversation. Future plans include voice-enabled food and drink ordering across millions of cars, TVs, and smart devices.

Allset, founded in 2015, is renowned for its cost-effective local pick-up food ordering platform. This service allows both consumers and restaurants to sidestep the high fees associated with delivery apps. Supported by investors like Andreessen Horowitz, Allset has partnered with nearly 7,000 restaurants nationwide, including prominent chains such as Joe & The Juice and Charleys Cheesesteaks.

Following the acquisition, Allset’s current and new restaurant partners will gain full access to SoundHound’s suite of voice AI products. These tools are designed to enhance operational efficiency, reduce costs, and drive sales.

The Allset leadership team, including Co-Founders Stas Matviyenko and Anna Polishchuk, will leverage their extensive marketplace experience to accelerate SoundHound’s pioneering voice monetization platform. This move is a critical component of SoundHound’s growth strategy, facilitating the use of conversational voice AI for food ordering from vehicles or voice-enabled devices like TVs.

SoundHound, a market leader in restaurant voice AI solutions, currently works with over 10,000 restaurant locations. Their voice ordering technology is versatile, deployed across multiple channels including phone, drive-thru, kiosk, and mobile app. This system can handle customer orders, understand speech in various languages, learn restaurant menus, process orders directly to the POS, answer FAQs, and even upsell add-ons and offer promotions.

Keyvan Mohajer, CEO and Co-Founder of SoundHound AI, remarked, “Allset will help SoundHound extend voice AI solutions to more restaurants looking to improve operational efficiency. The Allset team brings invaluable marketplace experience and knowledge, making our vision of a voice commerce ecosystem a reality. Together, we aim to provide dynamic and convenient ways for people to order food and complete other transactions by simply speaking naturally.”

Stas Matviyenko, CEO and Co-Founder of Allset, added, “We are thrilled to join forces with SoundHound, combining our established partnerships and marketplace expertise with SoundHound’s leading voice AI solutions. From the start, we recognized our shared vision for a voice commerce ecosystem that elevates the consumer experience. This collaboration will accelerate our progress toward the next exciting phase of AI-powered ordering convenience.”

This acquisition marks a significant milestone in SoundHound’s expansion within the voice AI market, particularly in the restaurant sector, setting the stage for further innovations in voice-enabled commerce.