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EXL Partners with AWS to Accelerate Generative AI Solutions Deployment

EXL, a prominent data analytics and digital operations solutions company, has announced a strategic collaboration with Amazon Web Services (AWS) to introduce new generative AI solutions.

EXL, a prominent data analytics and digital operations solutions company, has announced a strategic collaboration with Amazon Web Services (AWS) to introduce new generative AI solutions. These solutions, developed using EXL’s AI workbench and Amazon Bedrock, are tailored to provide organizations across various industries with enhanced decision-making capabilities and operational efficiencies.

Empowering Decision-Making with Generative AI

The collaboration aims to leverage EXL’s expertise in data analytics and digital operations alongside AWS’s robust cloud infrastructure. The generative AI solutions are designed to offer seamless access to domain-specific datasets, enabling organizations to optimize their operational processes and drive innovation.

Versatile AI Workbench for Tailored Solutions

EXL’s AI workbench provides a versatile platform for organizations to explore diverse use cases and harness generative AI technology to address specific business challenges. The modular and scalable core of the platform facilitates integration with evolving technology ecosystems and enables access to leading generative AI models available on Amazon Bedrock.

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Quote from EXL Executive

Vivek Jetley, Executive Vice President and Global Head of Analytics at EXL, expressed enthusiasm about the collaboration, stating, “We believe that the power of AI lies in its ability to harness large datasets to generate valuable insights and enhance decision-making.” He emphasized EXL’s commitment to delivering responsible and innovative AI solutions that empower businesses to achieve new levels of efficiency and success.

Range of Solutions Available on AWS

EXL has already deployed more than 50 AI-based accelerators in the market, with core solutions spanning industries such as insurance, healthcare, banking, media, and retail. Notable solutions now available on AWS include:

Customer 360 Solution: Provides real-time intelligence by stitching together holistic customer journeys across external and internal data.

Image Analytics Solution: Assists insurers in identifying risk factors and evaluating property risks through proprietary image analysis.

Intelligent Document Processing Solution: Extracts structured and unstructured data from client databases to drive decision support and workflow improvement.

Future Developments and Achievements

EXL is actively developing additional solutions and accelerators that will be accessible on AWS. These include complaint analytics, document question answering, and generative AI-powered code assistance solutions.

In addition, EXL has recently achieved AWS Service Delivery Partner status for Amazon EMR, further supporting big data processing for business intelligence and generative AI use cases.

About EXL

EXL is a globally recognized data analytics and digital operations solutions company that partners with clients to improve business outcomes and unlock growth. With a focus on innovation, collaboration, excellence, integrity, and respect, EXL serves leading corporations across various industries, including insurance, healthcare, banking, financial services, media, and retail.

Headquartered in New York, EXL boasts a team of over 50,000 professionals across more than 50 offices spanning six continents.

Anshika Mathews
Anshika Mathews
Anshika is an Associate Research Analyst working for the AIM Leaders Council. She holds a keen interest in technology and related policy-making and its impact on society. She can be reached at
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