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Cognizant and Microsoft Join Forces to Revolutionize Healthcare Administration with Generative AI

This groundbreaking partnership aims to deliver timely responses and improved care for patients, setting a new standard in healthcare technology.

In a pioneering collaboration, Cognizant and Microsoft have teamed up to integrate generative AI into healthcare administration, heralding a new era of productivity and efficiency for healthcare payers and providers. This groundbreaking partnership aims to deliver timely responses and improved care for patients, setting a new standard in healthcare technology.

Empowering Healthcare with Generative AI

Surya Gummadi, EVP and President of Cognizant Americas, expressed the transformative potential of generative AI, stating, “Generative AI has the potential to inject $1 trillion into the U.S. economy over the next decade through new revenue streams, operational efficiency and innovation in products, services and ways of working.” He further emphasized Cognizant’s commitment to implementing generative AI to unlock value across organizations, highlighting the collaboration with Microsoft as a crucial step in this journey.

Enhancing the TriZetto Platform with Microsoft Azure

Cognizant’s TriZetto software platform, powered by Microsoft Azure, stands as a pivotal tool in driving efficiency and improving patient outcomes for millions of Americans. By infusing generative AI capabilities into the TriZetto platform, healthcare organizations can access innovation, streamline processes, ensure regulatory compliance, and bolster data security.

TriZetto Assistant on Facets: Revolutionizing Workflow Automation

The TriZetto Assistant on Facets, leveraging Azure OpenAI service, represents a significant advancement in workflow automation. This solution complements human users by sourcing enterprise data, summarizing content, and automating processes to enhance user experiences and increase efficiencies. By contextualizing desk-level procedures and providing pre-built configuration templates, generative AI simplifies instructions, reduces processing time, and improves accuracy.

Driving Innovation in Healthcare

Rob Dahdah, CVP of Microsoft’s Healthcare & Life Sciences Industry and Partner Sales organization, highlighted the profound impact of generative AI on healthcare, stating, “Generative AI is having a profound and transformational impact on every industry, including healthcare.” He emphasized Microsoft’s commitment to developing solutions that address the challenges faced by healthcare providers and insurance companies, ultimately enhancing patient and member experiences.

Showcasing Innovation at HIMSS 2024

Cognizant will be showcasing the TriZetto Assistant on Facets at the 2024 Healthcare Information and Management Systems Society (HIMSS) Conference and Exhibition. Attendees can visit booth number #581 to witness firsthand how generative AI is revolutionizing healthcare administration and driving innovation in the industry.

In conclusion, the collaboration between Cognizant and Microsoft represents a significant milestone in healthcare technology, harnessing the power of generative AI to transform healthcare administration and improve patient outcomes.

Picture of Anshika Mathews
Anshika Mathews
Anshika is an Associate Research Analyst working for the AIM Leaders Council. She holds a keen interest in technology and related policy-making and its impact on society. She can be reached at anshika.mathews@aimresearch.co
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