“By putting AI at the core of our solution, we can proactively reach out to millions of people and connect them with services in ways that simply weren’t possible before.” – Nima Roohi Sefidmazgi, Co-Founder and CEO of Blooming Health
Overwhelmed by rising costs, aging populations, and overstretched workers, one startup is proving that artificial intelligence can do more than streamline operations it can save lives and restore dignity.
Blooming Health, a New York-based social care technology platform, has just raised $26 million in Series A funding, led by Insight Partners, with participation from Afore Capital, Crossbeam Venture Partners, and Metrodora Ventures. The new funding brings Blooming Health’s total to $32.5 million and more importantly, fuels a mission that has already connected over 1.5 million people in 22 states to critical, often life-saving support.
The company is reinventing how the U.S. delivers social care not with bureaucracy, but with AI.
From Compassion to Code
Most Americans don’t think about social care until they or a loved one need it. But when they do whether it’s a grandmother missing meals, a veteran unable to make a doctor’s appointment, or a single mother looking for housing the system often fails them.
Social care services in the U.S. are fragmented across thousands of local organizations, government programs, and nonprofits. Most lack the staff, tools, or coordination to reach people at scale. And with healthcare costs projected to reach $4.9 trillion this year, there’s growing urgency to shift from reactive medical care to preventative social support.
That’s where Blooming Health comes in. By putting AI at the heart of social outreach and service delivery, it’s helping communities reach more people, faster without losing the human touch.
AI That Listens, Learns, and Connects
Unlike many AI tools that stay behind the scenes, the company’s technology interacts directly with the people it serves. Through a multilingual AI agent that communicates via text messages or phone calls, the platform engages individuals to assess their needs whether that’s food insecurity, transportation issues, isolation, or something else and connects them instantly to the right support services nearby.
The conversations feel personal, because they are. Its AI is designed to understand natural language, handle complex responses, and adapt over time. And with support in over 80 languages, it reaches communities that have long been overlooked by traditional systems.
For community-based organizations, healthcare providers, and government agencies, this means no more cold calls or unanswered flyers. Instead, they can automate personalized outreach to thousands of people, freeing up staff to focus on the care that truly requires a human.
The Rise of a Social Care Marketplace
But Blooming Health has built something more than engagement. It has built something like a smart social care marketplace.
Think of it as the “Uber for social services” a platform where needs are automatically matched with trusted local providers. If someone needs help getting to a medical appointment, the system finds a transportation partner. If they need meals, it links them to a local nonprofit. If they’re isolated, it connects them to community events. And it does all of this with real-time triage, referrals, follow-up, and reporting — eliminating paperwork and guesswork.
This marketplace approach doesn’t just serve individuals. It also helps governments and health systems monitor outcomes, improve transparency, and measure ROI on social care investments something that’s long been a challenge.
Scaling for a Social Crisis
Blooming Health’s model is arriving at a pivotal moment. By 2030, one in five Americans will be 65 or older, placing new demands on Medicaid, Medicare, and social programs. At the same time, community organizations are underfunded and understaffed, forced to do more with less. And in this gap between need and capacity, millions are falling through the cracks.
“Social care is the missing piece in the healthcare puzzle,” says Nima Roohi, co-founder and CEO of Blooming Health. “It keeps people healthier, out of hospitals, and connected to their communities. But to scale it, we need technology and that’s where AI makes the impossible possible.”
With the new funding, Blooming Health plans to scale its services to 10 million people in the next 12 months, expand partnerships with governments and health systems, and continue building out its AI and data infrastructure.
Believe in a New Kind of Tech
For investors, Blooming Health isn’t just another AI startup it’s a signal that tech can still serve a social mission.
“Blooming represents the beauty of software: it solves for complexity and reshapes how millions access care beyond the clinic,” said Scott Barclay, Managing Director at Insight Partners.
The Future of Healthcare Is Social
In a time when AI is often associated with cold automation, Blooming Health offers a different narrative, one where society cares for its most vulnerable.As Chelsea Clinton, co-founder of Metrodora Ventures and Vice Chair of the Clinton Foundation stated, “Blooming Health is transforming how we deliver social care ensuring underserved populations receive the dignity, support, and connection they deserve.”