Besty AI, a New York-based artificial intelligence-powered messaging service for vacation rentals and hotels, has successfully raised $1.5 million in seed funding. The investment round was led by Bungalow Capital and Ridge Ventures, marking a significant milestone for the company that launched in October 2023.
CEO Sam Dundas outlined the company’s plans for the newly acquired funds, stating, “The funds will go towards enhancing its platform and doubling the size of the 10-strong team in the next few months.” This expansion comes on the heels of impressive growth, with Besty AI maintaining a 34% month-over-month growth rate since its launch. The company now serves more than 15,000 properties across 25 countries.
Besty AI’s platform leverages artificial intelligence to automate guest communications and upselling, offering property managers a tool to streamline operations, increase revenue, and enhance guest experiences. The technology has already garnered positive feedback from clients in the hospitality industry.
Dale Smith, CEO of property management company Host & Stay, attested to the platform’s efficacy; “Introducing Besty AI into our technology stack has had a significant impact on our business. It has driven increased efficiency in our Guest Relations team, giving our agents more time to focus on value add actions as opposed to answering the same guest queries time and time again.”
The startup has also focused on integration capabilities, working with popular property management systems such as Guesty, Hostaway, Hostfully, and Lodgify. Besty AI has plans to expand these integrations further, enhancing its compatibility within the industry.
With this new funding, Besty AI aims to solidify its position in the market by improving its AI-powered platform and expanding its team. The company’s goals likely include enhancing its technological capabilities, broadening its market reach, and continuing to innovate in the field of automated guest communications for the hospitality industry. By focusing on these areas, Besty AI seeks to capitalize on its rapid growth and meet the increasing demand for efficient, AI-driven solutions in vacation rental and hotel management.
