IGT Solutions and AuxoAI Launch IGTx to Drive AI Innovation in Travel Industry

With the aim of revolutionising the Travel, Transportation, and Hospitality (TTH) sector, IGT Solutions and AuxoAI have introduced IGTx, an innovative business division devoted to utilising artificial intelligence (AI). IGTx is the result of combining AuxoAI’s cutting-edge solution capabilities, distinctive intellectual property, and broad technological ecosystem links with IGT Solutions’ strong digital and data knowledge.

The TTH sector, which supports the global economy with over $11 trillion (or more than 10% of GDP), is about to undergo a substantial technological shift. TTH clients are now in a position to spend heavily in updating their technology stacks to become AI-ready thanks to recent developments in generative AI. IGTx wants to lead this transformation by providing AI-powered solutions to streamline important procedures like bookings, tracking down misplaced luggage, and processing claims.

IGTx will use cutting-edge cloud, digital, and AI technologies to help businesses enhance customer experiences and operational effectiveness. Using AuxoAI’s Damia platform, IGTx will combine client data and insight to create linked experiences and actionable operational plans by using deep domain and technological knowledge.

Navneet (Nav) Taneja, who has over 25 years of international expertise from firms like Amazon, Infosys, and most recently, Xoriant Corporation, will lead the new endeavour. Taneja is expected to play a key role in IGTx’s success due to her experience establishing technology firms, managing P&L, and overseeing intricate multi-domain engagements.

In an exclusive interview with AIM Research before the release, Katie Stein, CEO of IGT Solutions, shared insights on IGTx’s unique market position:

“With over 20 years of expertise in the TTH industry, serving the world’s top travel brands, IGT Solutions stands poised to drive industry transformation. Our experience in bringing together domain depth with data & digital supports our commitment to clients as they modernize and digitize for the future. However, as we look forward, we believe the industry is rapidly evolving towards industry ecosystem innovation. With Auxo.ai’s platform and IGT Solutions’ domain strength, we are poised to lead this shift through AI, unlocking new value and guiding our customers through the industry’s next wave. Our ambition is to be a transformative force, merging domain, data, and digital to foster growth and find new sources of value.”

Stein underlined further that IGTx would seamlessly combine capabilities from both organisations to provide significant outcomes at scale for top brands. IGTx is a worldwide team of hundreds of technology specialists and industry leaders from the Travel, AI, and core Technology industries.

Amaresh Tripathy, co-founder of AuxoAI, also provided exclusive comments on the partnership’s potential impact:

“The best of vertical process stack knowledge combined with AuxoAI’s IP will create a vertical AI operating system for the TTH industry which clients can leverage to innovate at scale and drive operational efficiency for clients. IGTx aims to become a trusted technology and AI partner for TTH clients and gain market share.”

Amaresh added that this strategic partnership recognizes the critical role of vertical-specific AI applications in driving enterprise adoption. By combining industry-specific technology stacks and data models with innovative IP, IGTx is equipping clients with a pragmatic approach to transitioning from legacy systems to modern AI architectures and experience-driven business models.

The collaboration aims to enhance customer service and empower the 25,000+ workforce at IGT Solutions. These industry-leading AI solutions are meticulously designed to optimize reservations, lost baggage, and claims processing workflows, enabling enterprise technology to deliver tangible value.

Katie Stein further commented, “The IGT Solutions and AuxoAI partnership brings together our strengths in digital infrastructure, application development, data engineering, and cognitive and generative AI under a unified business unit. IGTx, with its global team of hundreds of technology experts and industry leaders from Travel, AI, and core Technology sectors, will seamlessly integrate these capabilities to deliver impactful results at scale for leading brands.”

Amaresh elaborated on the vision behind the partnership, stating, “This strategic partnership to launch IGTx recognizes the critical role of vertical-specific AI applications in driving enterprise adoption. By combining industry-specific technology stacks and data models with innovative IP, we are equipping clients with a pragmatic approach to transitioning from legacy systems to modern AI architectures and experience-driven business models.”

The Travel, Transportation, and Hospitality (TTH) sector has long struggled with intricate, outdated processes that have hampered significant advancements in technology. IGTx appears as a welcome response to this problem, providing a novel method that blends state-of-the-art AI capabilities with profound domain knowledge. IGTx is positioned to transform essential functions including bookings, tracking down misplaced luggage, and settling insurance claims by meeting the industry’s urgent demand for efficiency and modernisation. Together, IGT Solutions and AuxoAI have created a vertical AI operating system that is particularly designed to meet the demands of the TTH industry, marking a significant milestone in the field. IGTx’s ability to seamlessly integrate AI-driven solutions with industry-specific expertise positions it as a pioneer in unlocking new revenue streams and promoting operational excellence at a time when the sector is on the verge of a digital transformation.